I understand that sometimes life happens and you need to reschedule or cancel an existing appointment. I get it, my online booking system is available to you 24 hours a day/ 7 days a week so you can reschedule the second you notice there is a conflict. I just request that you do this at least 24 hours prior to your scheduled appointment.
Please understand that I have booked this appointment slot specifically for you, and when it opens up without enough notice, I miss the opportunity to accommodate another client. In the event that you must cancel with less than 24 hours notice, there will be a $25 rescheduling fee per service cancelled that will be due prior to booking a future appointment. No call/ No show will charged 50% of that service and will be due pair to being able to rebook future appointments.
I will, of course, do my best to work with you in emergencies, I do understand that unexpected situations and some scheduling mishaps are unavoidable and accidental.